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General Policy

Welcome to our website. By placing an order or purchasing our products and services, you agree to the following purchase terms. Please read these terms carefully to understand your rights and obligations.

 

1. Orders

  • All orders placed on our site are subject to product or service availability.

  • We reserve the right to refuse or cancel any order for valid reasons (e.g., out of stock, pricing errors, or product description inaccuracies).

  • An order confirmation will be sent to the email address you provided at the time of purchase.

2. Payment

  • Payments must be made at the time of purchase. We accept the payment methods listed on our site.

  • All prices include applicable VAT unless otherwise stated.

 

Gift Card Policy

Gift cards are a fantastic way to offer a personalized experience to your loved ones. However, they are subject to specific conditions detailed below to ensure optimal use.

1. Nature of Gift Cards

  • A gift card represents a prepaid monetary value that can be used across all products and services available on our site.

  • It is not tied to a specific product, service, or price at the time of purchase.

2. Validity and Terms of Use

  • Gift cards are valid for a period of 12 months from the date of purchase.

  • Once the validity period expires, the gift card can no longer be used, and no refund or extension will be possible.

3. Evolution of Products and Services

  • Between the date of purchase and the use of the gift card, our stock, product references, or service offerings may change.

  • Certain products or services may be modified, added, or removed without prior notice.

  • The value of the gift card, however, remains usable for any eligible future purchase.

4. Non-Refundable

  • Gift cards are non-refundable and cannot be exchanged.

  • In case of loss or theft, the gift card will not be replaced.

5. Partial Use

  • If the total of your purchase is less than the gift card value, the remaining balance can be used for future purchases as long as the card is still valid.

  • If the total of your purchase exceeds the gift card value, the difference must be paid using another payment method.

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